View All

Find Quick Answers

What are the minimum system requirements for the LibreView system?

The LibreView website requires one of the following browsers:

  • Safari release 10.1 or higher

  • Internet Explorer 11 or higher

  • Chrome release 37.0 or higher

  • Firefox release 32.0 or higher

Installed on a computer running:

  • Mac OS X Yosemite (10.10) or higher

  • Windows 7 SP1, Windows 8.1 or Windows 10 Anniversary update (or higher)

And with a display resolution of at least 1024x768 pixels.

We recommend using the most up-to-date version of your browser. Please note, Microsoft Edge is not a supported browser.

In order to upload data from a meter connected to the computer, LibreView will prompt you to install the LibreView Device Drivers (LDD). The LDD requires local administrator privileges to install on Windows and 8GB RAM or more and at least 200MB of hard drive space to run.

LibreView requires an Internet connection with at a speed of least 0.5 / 1 (download / upload) Mbps, and depending on the amount of data being transferred, sometimes at least 3Mbps.

For more information please refer to the Quick Start Guide or contact support.

Why should I sign up for the LibreView system?

The LibreView system gives you clear, intuitive reports from numerous monitors and makes it easy to share them with your care team. Whether you upload your patients’ meters in your clinic, or they upload remotely from home,* your patients’ glucose data are stored safely in the cloud to be viewed by you at any time. The LibreView system is free and usually takes only a few minutes to get started.

* Note: The patient version of the LibreView system currently works with Abbott Diabetes Care meters only.

How do I set up a LibreView Professional account?

Go to the LibreView Site, click 'Sign Up'. Check the box to confirm that you are signing up for the Professional Account and then click 'Continue'. You will be asked to complete a short registration form and accept an end user licensing agreement. If you want to start uploading meters, the system will prompt you to install software that allows the LibreView system to get data from your meters. Once you’ve installed the software, you will be able to start uploading meters and viewing reports.

How do I upload my patients’ glucose data?

Log in to your LibreView account. Click the Glucose Meter icon in the upper left corner. Choose the option that best fits your needs by either creating a 1-time report that is not saved in the system permanently or by creating a report linked to a patient that is saved in the system for future viewing. Then, connect one end of the cable to the meter and the other end of the cable to your computer. If this is your first time uploading a meter to this computer, you will be asked to install software that allows your meter to communicate with the web-based system.

To download the latest version of the LibreView Device Drivers, please click here.

Quick Start Guide

View All

Featured Video

Still have questions?

Contact Support